Support
Help centre
Everything you need to get the most out of Greenprint. Still stuck? Email support@enklandscaping.shop or use the contact form.
Getting started
- Open the workspace and pick a starter brief or describe your own space.
- Generate a plan, review renders, then build a walkthrough reel.
- Export your Garden Pack PDF from any design.
Designs & exports
- Renders are style references for your brief, not a guaranteed build.
- The Garden Pack PDF is generated from your brief and can be re-downloaded anytime.
- Walkthrough reels are built in your browser and download as a video file.
Billing & subscription
- Plans are billed in USD via Stripe, monthly or yearly.
- Manage payment details, invoices and cancellation in the Stripe customer portal, opened from the Manage subscription button on your confirmation page — or email us and we will cancel for you.
- Cancel anytime; access continues to the end of the current period.
- Design credits reset each period and do not carry over; they cannot be bought separately.
Privacy & data
- Photos you attach in the AI workspace are read only in your browser for the before/after — they are never uploaded to us.
- Design briefs generate your plan and are not stored; outputs live in your browser session, so export what you want to keep.
- We do not train models on your inputs.
- Submit a privacy request via the contact form.